Free Airbnb Guest
Message Templates

Hi [Guest Name]! Hope you've had an amazing stay 🌟 Just a friendly reminder that check-out is tomorrow by [Time]. A few things before you go: 🗝️ Please leave the key/lock the door with the code 🛏️ No need to strip the beds — just leave linens on 🍽️ Dishes washed or in the dishwasher (running is great!) 🗑️ Trash in the [bin location] 💡 Lights off, thermostat to [Temperature] Safe travels! It's been a pleasure hosting you. 😊 — [Host Name]

Good morning [Guest Name]! ☀️ Checkout is at [Time] today. No rush getting ready, just want to give you a heads up since I have a cleaning team arriving at [Cleaner Arrival Time]. If you need a little extra time, let me know and I'll check if that's possible. Either way, hope the rest of your morning is great! — [Host Name]

Hey! Here's your WiFi info: 📶 Network: [WiFi Network Name] 🔐 Password: [WiFi Password] If it's not connecting, try forgetting the network and reconnecting — sometimes that does the trick. Still having trouble? Give me a shout and we'll sort it out! — [Host Name]

Hi [Guest Name] — sorry you're having trouble with the lock! Quick steps to try: 1️⃣ Make sure you're entering the code within 10 seconds of pressing the first button 2️⃣ Press [Lock Symbol / # key] after the code to confirm 3️⃣ If there's an error light, wait 30 seconds and try again Your code is: [Code] If it's still not working after 2–3 tries, call me at [Phone Number] — I'll get you in right away. — [Host Name]

Great question! Here are my personal favourites nearby: 🍕 [Restaurant Name] — [2-sentence description, e.g. "Best pizza in town, locals only know about it. 10-min walk on [Street]."] 🍜 [Restaurant Name] — [Description + distance] ☕ [Café Name] — [Description, great for breakfast/lunch] 🍺 [Bar/Pub Name] — [Good for evening drinks, has live music Fridays, etc.] For the full list, check the guidebook in the apartment or let me know what cuisine you're in the mood for — happy to give more specific recs! — [Host Name]

Congratulations on [Anniversary / Birthday / Special Occasion]! 🎉 Here are some great spots for a memorable meal: ✨ [Fine Dining Restaurant] — [Short description, price range, reservation tip e.g. "Book 48hrs ahead, ask for a window table."] 🍷 [Wine Bar / Bistro] — [Description, great atmosphere, cozy vibe] 🌆 [Rooftop / View Restaurant] — [Description + view/feature] I'd recommend calling ahead — weekends book up fast. Hope you have an incredible evening! — [Host Name]

Hi [Guest Name]! Here's what I'd recommend during your stay: 🏖️ [Beach / Park / Landmark] — [Walk/drive time + tip e.g. "Go early to beat the crowds"] 🎭 [Museum / Gallery / Theatre] — [Description, if tickets needed say so] 🚴 [Outdoor Activity] — [Description, rental info if relevant] 🛍️ [Market / Shopping Area] — [Days/hours it operates] 🎵 [Entertainment Venue] — [What's on, how to book] I can also recommend hidden gems not on Google — just let me know your interests and I'll point you in the right direction! — [Host Name]

Hi [Guest Name]! With kids in tow, here are my top picks: 🎠 [Kid-friendly Attraction] — [Ages, cost, distance] 🌳 [Playground / Park] — [Has swings/splash pad/etc.] 🐠 [Aquarium / Zoo / Science Museum] — [Tip on best time to visit] 🍦 [Ice Cream / Snack Spot] — [Kids always love this one!] 🎬 [Rainy Day Option] — [Cinema, indoor play area, etc.] Let me know how old the kids are and I can tailor recommendations further. Enjoy every moment! — [Host Name]

Hi [Guest Name]! Hope you made it home safely 🙏 It was a pleasure hosting you. If you had a good experience, a quick review on Airbnb would mean the world — it only takes a minute and helps future guests know what to expect. I'll be leaving you a glowing review as well! Thanks again for being such a great guest. You're welcome back anytime. 😊 — [Host Name]

Hi [Guest Name] — hope your trip home went smoothly! I really appreciated your patience with [brief reference to the issue, e.g. "the WiFi hiccup on your first night"]. I've since sorted that out for future guests. If overall you felt the stay was positive, I'd genuinely appreciate an honest review — they really do help small hosts like me. Of course, no pressure at all. Thanks again for being understanding. It made a real difference. 🙏 — [Host Name]

Hi [Guest Name] — really sorry to hear about the [issue, e.g. "hot water problem"]. That's not the experience I want you to have. I'm on it right now. Here's what I'm doing: → [Immediate action, e.g. "Contacting my plumber to come first thing tomorrow morning"] → [Interim solution if any, e.g. "You can use the guest bathroom shower in the meantime — door is unlocked"] Expected resolution: [Time/date] If it's urgent and you can't wait, please call me directly at [Phone Number] and we'll figure out the best next step together. Thanks so much for your patience — I really appreciate it. — [Host Name]

Hi [Guest Name] — I'm taking this seriously immediately. For any life-threatening emergency, please call 911 (or your local emergency number) first. I'm contacting [appropriate service, e.g. "emergency maintenance / building management / electrician"] right now. 📞 My phone: [Your Number] — call or text me directly and I'll stay with you until this is resolved. Please stay safe. I'm here. — [Host Name]

Hi [Guest Name]! Happy to check if a late checkout is possible. [IF AVAILABLE]: Great news — I can extend your checkout to [New Time]. Enjoy the extra time! Just let me know once you're heading out. [IF NOT AVAILABLE]: Unfortunately I have a new check-in at [Time] and cleaning needs to be done before then, so I can't offer a later checkout today. Really sorry about that! You're welcome to leave your bags in [safe spot / lobby / luggage storage option nearby] if you need somewhere until your flight/transport. Thanks for understanding! 🙏 — [Host Name]

Hi [Guest Name]! Really looking forward to hosting your group. A few quick logistics to make arrival smooth for everyone: 👥 Total guests: Just confirming [Number] people — let me know if that's changed 🛏️ Sleeping setup: [Describe bed/room configuration] 🔑 Entry: The code is [Code] — feel free to share this with your group 🚗 Parking: [How many spots available + location] 📋 House rules reminder: [Quiet hours, max guests, no smoking, etc.] Any questions or special requests before you arrive? Happy to help make this a trip everyone talks about! — [Host Name]